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We want you to be 100% happy with your purchase from Dance Clothes UK.
Change Your Mind?
If you change your mind you have the right to return any unused items in a re-saleable condition (unworn in original packaging with tags attached) for a refund or exchange within 14 days.
We recommend you take your items to the local Post Office and ask for a "Certificate of Posting", stating our return address. We cannot accept responsibility for lost parcels. Items returned with postage unpaid may not be delivered.
Please email sales@danceclothesuk.com and include your order ID, name the order was placed under and phone number.
Exchanges & Returns
We hope that you will be delighted with anything you buy from us, but there may be occasions where a return or exchange is required and we are happy to do this within 14 days of receipt by you.
Items to be returned or exchanged must be sent to us at the following address:
Dance Clothes UK
152-154 Wallerscote Rd
Weaverham
Cheshire
CW8 3LZ
If you would like to exchange an item for the same item of a different size or colour, or a different item, post the items back to us and we will send an exchange to you free of charge. We recommend you take your items to the local Post Office and ask for a "Certificate of Posting", stating our return address. We cannot accept responsibility for lost parcels unless you have this certificate. Items returned with postage unpaid may not be delivered.
Unfortunately we cannot accept requests for additional items (above the quantity of items on the original order) on returned orders. A new order should be placed on the website instead.
Tights and Underwear
Tights and underwear must be returned in original unopened packaging. Any faulty items / problems with your received order must be reported to our customer services team before return, please email sales@danceclothesuk.com and include your order ID, name the order was placed under and phone number.
Non-collection of Delivered Goods
If goods are returned to us by Royal Mail or DHL due to non-collection from the delivery centre, postage will be re-charged at the original rate.